Return Policy

*Please Note: By purchasing equipment through Ace Fitness Equipment, you agree to these below return and refund policies

 *This refund cancellation policy applies to refurbished equipment only.

30 Day Return Policy:

You may return your order within 30 days of receiving it, but you will be responsible for all shipping and or delivery costs, including:

• Initial shipping/delivery fees paid by Ace Fitness Equipment.

• Return shipping and or delivery fees to send the order back.

Process:

1. Prepare the equipment for return (pallet + protective wrapping).

2. We schedule the pickup.

3. A refund will be issued once received in similar condition, minus all shipping costs.

 

⚠ Important Notes:  

• Once shipped, a full refund is no longer available.
  
  

• If your order arrives damaged, you must allow Ace Fitness Equipment to send you a replacement order.
  
  

• If you cancel your order after it has been shipped, you are responsible for all shipping costs there and back, even if it arrives damaged.
  
  

• Delivery & installation fees are non-refundable (paid to third parties).
  
  

• New Equipment: There are no returns or cancellations on New Equipment.